About our shop
Nestled in the heart of Larkfield our newest charity shop is one of our biggest yet, offering a great range of furniture, homeware, clothing, media, accessories and more.
Our Larkfield shop is part of our Demelza distribution centre, meaning you can donate directly while browsing those pre-loved treasures.
Our Larkfield furniture team also offer a collection and delivery service for furniture. If you have items of furniture you'd like to donate you can contact them directly at furniture@demelza.org.uk
Volunteers needed in our Larkfield charity shop
We’re currently looking for volunteers in our Larkfield site, with a variety of roles on offer. Whether it’s listing items on eBay with our Ecommerce team, serving customers in our shop or processing donations, there’s a role for you! To find out more about volunteering at Demelza Larkfield please get in touch with our Voluntary Services Department by emailing volunteering@demelza.org.uk.
Thinking about making a donation?
What Furniture can I donate?
Donated furniture must be in good, sellable condition.
We can only accept upholstered furniture if the fire safety label is still attached. This is due to legislation, and without a fire label we are unable to sell these items.
Our drivers reserve the right to refuse a collection if the item has been misrepresented or is not a sellable piece.
Please be aware that it costs Demelza vital funds to dispose of unsellable items.
What can I donate?
The following items can be donated at our charity shops:
Clothing
- Womenswear, menswear and children's clothing
- Shoes and boots
- Handbags, purses, wallets and suitcases
- Accessories, such as belts, ties, hats, gloves and scarves
- Jewellery
- Wedding and bridesmaid dresses and accessories
Collectibles & Homeware
- Furniture with fire safety labels in place where appropriate (please visit our furniture collection page for more details before donating furniture)
- Soft furnishings and linen, cushions and throws
- Household items and equipment
- Tools and DIY equipment
- Electrical items, such as working lamps, functioning kitchen appliances (please visit our furniture collection page for more details before donating bulkier items)
- Collectables and memorabilia
- Designer and vintage brands in excellent condition
Media & Technology
- Books and records
- DVDs and CDs
- Gaming consoles, tech and other media
- Toys, puzzles and games that are fully working with all parts
What can't I donate?
The following items are prohibited from being donated at our charity shops:
Furniture and household Items
- Upholstered furniture without a fire label including items without a label that are part of a set
- Upholstered furniture that is damaged or has torn fabric
- Furniture with missing parts or damage that makes them unsafe
- Veneered items that are damaged exposing the inner wood
- Coat hangers
- Chopping Boards & Food Hygiene Products
- Plastic carrier bags
Electrical items
- Electric blankets
- Electric showers
- Sunbeds and tanning equipment
- Waste disposal units
- CRT televisions or televisions without the remote controls
- E Scooters
- White goods
- Personal hygiene items (hair trimmers) unless new and boxed
Heating and cooking
- Old toasters
- Gas cookers
- Oil or gas agas
- Microwaves
Sports and safety equipment
- Safety helmets
- Riding/cycling hats
- Crash helmets, cycle helmets, motorcycle helmets
- Fire fighting equipment
Children’s equipment
- Children’s car seats
- McDonald's toys
- Toys without a CE mark
- Broken toys, or games and toys with missing parts
- Hairbands, clips, brushes
- Old travel cots or moses baskets with no stand
- Potties/nappy disposal units
- Used cups/beakers/bottles
Pianos and organs
- Please speak to a member of our staff who will be able to advise you about donating these items
Weapons
- Knives, swords, crossbows
- Guns and ammunition
- Replica guns
Software and hardware
- Home recorded DVDs, videos and audio tapes
- Home recorded computer games and software on recordable CDs and DVDs
- Printers and ink cartridges
- Cassette and video tapes
- Sky boxes
- Sat Navs
Miscellaneous
- Broken and damaged or unsellable bric-a-brac including mugs, cups plates and glasses unless they are part of a set
- Personal appliances such as shavers and foot spas, unless they are unused
- Used duvets, pillows, and sleeping bags
- Lifesaving or flotation swimming equipment or inflatables
- Medication, including vitamins or medical equipment
- Prescription glasses/sunglasses
- Cleaning products, solvents and adhesives
- Ivory, fur or taxidermy
- Fitted carpets or used blinds
- Perishable goods, food or drink
Are you collecting or delivering furniture?
We are able to offer free collections of sellable, donated furniture dependant on location and driver availability.
If you have purchased a piece of furniture from one of our Demelza shops, kerbside delivery can be arranged with our Furniture teams. Please note that there is a charge for deliveries.
Can you collect donations from my house?
We do not generally collect clothing and items from your home, however if you are interested in donating other items in larger quantities please email us on furniture@demelza.org.uk.
Where can I take my items that you can't accept?
We are sorry that we will not be able to accept all donations due to suitability and our own capacity. Please, do check your own local council website for advice on guidance on recycling centres, or approach other charities that may need your particular items. As always, thank you so much for thinking of Demelza.